When people talk about quality management, some people say that management is a tool, but if we are only satisfied with tools, it is a superficial understanding. Tools can be used by anyone, but management is different. To achieve good results, it is necessary to consider the background of the management object, such as culture, behavioral habits, etc. Some people call management a science, but there are also areas worth discussing because science must have repeatability. Only when designed according to ideal goals can it be achieved is called science. However, management is difficult to do so and contains many unpredictable factors, so it cannot be called science in a general sense. In fact, it is more of a culture with profound connotations, involving extensive knowledge. It is not just about learning a few management terms, but also about developing a program to achieve management goals.

In recent years, the practice of learning and applying management methods in foreign hospitals or enterprises is worth considering. Practice has proven that many Western management methods and concepts have not achieved good results in hospital management in China. The main reason for this is the neglect of the actual situation in Chinese hospitals. Many people are satisfied with the concept of tools, but have not yet turned the concept into measures and methods, so the results are not significant.